Tingley Rubber Corporation is an ISO 9001 certified company located in Piscataway, NJ. We are the trusted provider of protective footwear and clothing products and services. We keep people safe!
Since 1896 we have supplied quality products for retail and industrial customers. It’s 118 years later and our principles are the same – giving our customers outstanding service and a quality product at a competitive price.
Essential Duties & Responsibilities
You will be responsible for supporting the efforts of sales and marketing through a variety of customer service activities, including:
• Answering incoming customer and sales team call inquiries regarding product information, order status, delivery, discounts, inventory, backorders, returns, and programs
• Responding to customer emails and processing EDI orders
• Initiating set up of new silk screen logos and overseeing new logo process
• Investigating shipping and invoicing discrepancies and completing necessary documentation for continuous improvement
• Reviewing and resolving issues regarding orders on hold
• Maintaining customer records within company’s business operations system
• Issuing return goods authorizations
• Registering web-users and emailing B2B introduction letter
What You Need
• 4+ years proven customer service experience
• Associate’s degree preferred
• Bilingual English/French strongly desired
• Excellent interpersonal, teamwork and follow-up skills
• Professional communication skills and ability to multi-task
• Detail-oriented with exceptional organizational skills
• Working knowledge of Microsoft Office (Outlook, Word, Excel)
What We Offer
Competitive salary commensurate with experience
• 401(k), company match
• Comprehensive benefit package including medical, dental, RX, flexible spending account, life, disability, tuition assistance
Please email resume as a Word or PDF document including salary history to firstname.lastname@example.org
EOE M/F/D/V. Relocation expenses are not offered with this job opening.
Tingley Rubber Corporation
1551 S. Washington Avenue, Suite 403
Piscataway, NJ 08854
Tingley Rubber Corporation is an equal opportunity employer.